Premier Inn Clean Protect Promise

June 10, 2020

Premier Inn, like most other hotels have been developing their response to Covid-19 and exp[lain here their vision for the future.

Premier Inn CleanProtect - our new enhanced hygiene promise

At Premier Inn, the safety and wellbeing of our guests and team members has always been incredibly important to us. To ensure we keep both our guests and teams safe, we are carrying out a rigorous, daily cleaning regime across all our 800 UK & Ireland hotels – an enhanced hygiene promise that we call Premier Inn CleanProtect, so you can book and stay with confidence.

Developed alongside Diversey, a global leading cleaning and hygiene product supplier for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind.

Here’s what we’re doing to keep you and our teams safe:

Checking-in and social distancing

Minimising contact at reception with Perspex screens, keeping social distancing measures in place and auto-dispense hand sanitiser is available in public areas.

Hygiene and anti-viricidal sanitising spray

More frequent cleaning of high-touch areas, such as check-in kiosks, lift controls, door handles and handrails with Diversey-approved disinfectants to the European standard of EN14476, effective against COVID-19. In the bedroom, we’re paying special attention to air conditioning and heating controls, TV remotes, door handles and desks.


Unlike other hotel brands, we employ every single member of our 9,000-strong housekeeping team directly, meaning we’re able to ensure they maintain the highest standards in cleanliness and hygiene training to the Premier Inn CleanProtect promise. We’re are also carrying out additional checks on rooms.

Bed linen and shower curtains

Laundering all our linen at over 60 degrees, with disinfectant detergent so you can enjoy a safe and great night’s sleep. We’ve also removed all extra pillows and we’re replacing our shower curtains after every stay.

Protective equipment for our teams

We’ve provided all our team members with protective equipment including gloves, aprons and hand sanitiser. Whilst there is no government guidance on the need to wear face masks in a hotel setting, all our teams have been provided with face masks, empowering them with the choice if they wish to wear them.